DELIVERY & RETURNS
At Tricot, we have designed simple and transparent conditions, tailored to each destination.
OUR POLICY
France
Delivery
- Free collection point available for orders over €150.
- Free standard home delivery for orders over €300.
- Express delivery available according to the current price list.
- Tracking and email notifications at every step.
Returns
- Deadline: 30 days from the date of receipt.
- Exchange or gift certificate: free.
- Refund: return shipping costs are the responsibility of the customer (€4).
- Procedure via our return portal .
- Items in their original condition and packaging, unworn, unwashed, unretouched, and unstained.
EUROPE
Delivery
- Collection point offered from €150 (Belgium, Luxembourg, Spain, Netherlands, Portugal) otherwise
- Standard home delivery is free for orders over €300 throughout Europe, otherwise it's €5.
- Express delivery available according to the current price list.
Returns
- Deadline: 30 days from the date of receipt.
- Exchange or gift certificate: free.
- Refund: return shipping costs are the responsibility of the customer (€7).
- Procedure via our return portal .
- Items in their original condition and packaging, unworn, unwashed, unretouched, and unstained.
UNITED KINGDOM
Delivery
- Free standard delivery on orders over £150.
- Express delivery available according to the current price list.
Returns
- Deadline: 30 days.
- Return shipping costs are the responsibility of the customer.
- Procedure via our return portal .
- Items in their original condition and packaging, unworn, unwashed, unretouched, and unstained.
Taxes
- Prices shown are exclusive of tax, taxes and duties payable upon receipt according to local legislation.
USA
Delivery
- Free UPS Express Shipping on orders over USD 200
- Duties and taxes already paid: no additional charges upon arrival.
Returns
- Deadline: 30 days.
- Return shipping costs are the responsibility of the customer.
- Procedure via our return portal .
- Items in their original condition and packaging, unworn, unwashed, unretouched, and unstained.
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Support